Antech Returns Policy

We hope that you are pleased with your purchase from antech.ie.  However, we understand there are occasions when you need to return goods to us.

Goods Damaged in Transit

If your goods were damaged in transit, we request that you report it to us within 48 hours. If goods are visibly damaged on receipt, it's best to sign the delivery note accordingly. Once the damaged goods have been received back into our warehouse, we’ll issue a full refund to you via your original payment method. 

If You Have Changed Your Mind

Special Order or Custom Parts are non-refundable. If you have changed your mind, and the goods have not been in your possession for over 5 days, then you are entitled to return the goods to us for a refund (less 20% restocking fee) on condition that you take reasonable care of the goods until they are returned to us.  In particular this means that you will:

•not open shrink-wrapped or blister pack products or break any manufacturer's seals
•not load software onto any PC or laptop
•return in good condition all packaging, manuals, cables etc
•i.e. Goods must be resaleable as "new"

Please note that the cost of returning these items is the responsibility of the customer. Note: Return carriage costs to be paid by the customer.

Returns Policy Changes

This policy was created on 15 May 2008.